Trusted by Dallas businesses since 2001

Your technology, finally off your plate.

PCT Support is the Dallas-area IT partner that small and mid-size businesses rely on for managed services, expert support, and total peace of mind — all for a flat monthly rate.

A real person answers — no phone trees, no hold music.

BZ
RC
MC
LP

Over 500 businesses served since 2001
across Dallas and surrounding areas

Your IT — At a Glance
Network Security Protected
Cloud Backup Up to Date
Software Updates Scheduled
Remote Support Available Now
Avg Response
<1 Hour
Uptime
99.9%
Open Tickets
0 🎉
Avg Response
Under 1 Hour
In Business
Since 2001
Certified Partners
23+
Years of consistent, honest IT support for Dallas businesses
500+
Businesses served since 2001 — from solo practices to 200-person firms
<1hr
Average response time — we're here when it counts most
100%
Free consultations — no pressure, no obligation, ever
What We Do

Every kind of IT support your business needs

From putting out fires remotely to rebuilding your entire infrastructure, PCT Support handles the full spectrum of business IT — so you never have to worry about it.

Start a Conversation →
On-Site Support
We come to you. Equipment setup, hands-on repairs, cable runs, hardware installation, and in-person training at your location.
In-Shop Repairs
Advanced data recovery, hardware diagnostics, component-level repairs, and new device configuration at our facility.
Remote Support
Fast help without the wait. We connect to your screen in minutes to resolve most issues — no appointment needed.
Microsoft 365 & Cloud
Setup, migration, and ongoing management of your M365 environment — Teams, SharePoint, Exchange, and more.
AI & Automation
We deploy M365 Copilot so your team drafts emails, summarizes meetings, and builds reports in seconds — not hours. One law firm client cut document prep time by 60% in their first month.
Security & Backup
Layered endpoint protection, email security, automated backups, and disaster recovery so you're always covered.
Your Managed Services Plan
Full IT coverage, flat monthly rate
Active
24/7 MonitoringRunning
Endpoint ProtectionSecured
Automated BackupsLast: 2h ago
Patch ManagementUp to Date
Helpdesk SupportUnlimited
Monthly ReportsDelivered
Managed IT Services

One flat rate. No surprises. Total coverage.

Stop reacting to IT problems and start preventing them. Our managed service plans put a dedicated IT team in your corner — proactively watching your systems, keeping you secure, and solving issues before they cost you time and money.

  • Proactive monitoring catches problems before they become outages
  • Unlimited helpdesk calls — your staff gets help instantly
  • Endpoint security across every device on your network
  • Automated, tested backups and a real disaster recovery plan
  • Microsoft 365 management and user provisioning
  • Monthly reporting so you always know your IT health
  • Strategic IT planning as your business grows
Transparent Pricing — No Surprises
Essential
$35–$55/device/mo
Monitoring, patching, antivirus, helpdesk
Enterprise
Custom
Full vCIO, compliance support, advanced security stack

Prices vary based on number of devices and users. Get an exact quote →

Get a Custom Quote →
Free Internet Evaluation

Is your internet costing you more than it should?

We analyze your current internet speed, service quality, and pricing — then compare it against what's available in your area. 100% free, no obligation, no sales pitch. Just honest answers.

Claim My Free Evaluation →
Speed Analysis
Real-world speeds tested against what you're paying for and what your business actually needs.
Price Comparison
Your plan compared against all available providers and tiers — most businesses are overpaying.
Phone System Review
We evaluate your business phone setup and recommend modern VoIP alternatives if applicable.
Written Report
A clear summary of findings with actionable recommendations — yours to keep, no strings attached.
Client Stories

What Dallas businesses say about us

We've been building long-term relationships since 2001. Here's what our clients have to say.

★★★★★

We have used Personal Computer Techs for years and been thoroughly satisfied. So satisfied that we recommended them to others — and those people became repeat customers too.

D
Devonshire Community
Dallas, TX
★★★★★

Darren Andrews and his team of IT wizards provide outstanding service at a fair price. They work remotely or come to you. They have saved the day every single time I've called.

L
Lake Ridge Estates
Dallas, TX
★★★★★

I've used PCT for over three years for business and personal computers. Honest, skilled, and upright in every situation. Their remote service is especially convenient — highly recommend.

P
Preston Forest North
Dallas, TX
Real Story
Case Study

Dallas Law Firm Recovers from Ransomware — Back Online in Under 4 Hours

A 12-attorney firm in North Dallas called us at 7am on a Monday. Ransomware had encrypted their document management system overnight. Court filings were due by noon.

Challenge

Complete encryption of the firm's file server. No backups in place. $47,000 ransom demand. Four hours until critical filing deadline.

Solution

Our team remotely isolated the affected systems immediately to stop the spread, then deployed our data recovery process. Critical case files were restored from shadow copies the ransomware missed.

Result

The firm filed on time. Zero ransom paid. We then enrolled them in our Managed Services plan with daily encrypted cloud backups and endpoint detection — they've had zero incidents in the two years since.

<4
Hours to full recovery
$0
Ransom paid
40%
Internet bill reduction after our evaluation
2yrs
Zero incidents since enrolling in managed services
Where We Work

Serving the entire Dallas–Fort Worth Metroplex

We're based in Dallas and serve businesses across the DFW area — wherever you are, we can be on-site fast or connected remotely in minutes.

View on Google Maps
Dallas
Plano
Frisco
Irving
Richardson
Garland
Mesquite
Allen
Carrollton
Coppell
Addison
Farmers Branch
Not on this list? Call us anyway — if we can't reach you on-site, we can almost certainly help you remotely.
Remote LifeSaver

Need help right now?

Download our LifeSaver app, run it, and read us the 9-digit code over the phone. We'll be connected to your screen in minutes — no appointment, no waiting room.

(214) 346-1900 Call us once you have your code
01

Download the App

Click your platform below. A small, safe application will download to your computer — no full installation required.

02

Run It

Double-click the downloaded file. If you can't find it, check your Downloads folder.

03

Give Us Your Code

The app shows a 9-digit code. Read it to our technician and we're connected instantly.

Scan QR or use links
On a mobile device?
Install the SplashTop SOS app on your iOS or Android device, then open it and read the 9-digit code to our technician.
Resources & Insights

IT advice for Dallas business owners

No fluff, no vendor pitches. Just straight talk about protecting and growing your business with technology.

Articles in progress — subscribe to be notified when we publish

About PCT Support

Your neighbors in IT, since 2001

PCT Support — Personal Computer Techs — has been the trusted IT partner for Dallas-area businesses for over two decades. We've grown alongside hundreds of local companies, from solo practitioners to multi-location organizations.

We're not a faceless national chain. We answer the phone, show up on time, and tell you the truth about what your technology needs — even when that means telling you not to spend money.

SOC 2 Compliance (In Progress, 2025)
Microsoft Certified Partner
In Business Since 2001
Honest Advice
We tell you what you need, not what's most profitable for us.
Locally Rooted
Dallas-based team that knows your community and your needs.
Proactive
We prevent problems, not just fix them after the damage is done.
Actually Reachable
A real person answers. No ticket systems, no runaround.
PCT Support
Personal Computer Techs — Dallas, TX
Founded2001
LocationDallas, Texas
Businesses Served500+
Business TypesAll sizes welcome
Free ConsultationsAlways ✓
Remote SupportAvailable Now ✓
Let's Talk

Let's figure out what your business needs

No pressure, no jargon. Just an honest conversation about your technology — and how we can help. Free consultations, always.

Service Area
Dallas & Surrounding Areas

Need help right now? Head to our Remote LifeSaver section to connect in minutes.

Send Us a Message

We'll get back to you within one business day — usually much faster.

We respect your privacy. No spam, no third-party sharing — ever.